Please let us know if something has broken or is not correct with your box.  You can send an email to info@iniboxes.com or call 587.747.3770 and we will follow up with next steps to make sure everything is perfect! 

No problem! Simply sent a note to info@iniboxes.com and include your name and the box you ordered to request another link be sent to you. 

We understand plans change! Your video link will expire 30 days from the date of your box arriving on your doorstep and comes in the email message indicating your box has arrived. If you need another 30 days to enjoy your date experience, please send an email to info@iniboxes.com.

On the storyboard paper that arrived on the top of your box, you should find a detailed list of what is included in each box. You will have received an email containing links to your curated Spotify playlist and your video link to watch the video instruction as well.

We aim to include all applicable information in the paperwork that arrives with each box. Should you need more information, please send an email to info@iniboxes.com and we will send it to you.

Sign up for our monthly newsletter including the release information for upcoming boxes, and other exciting iNibits on our Contact page.